Privacy Policy

Last Updated: June 12, 2026

Apna Setu ("we", "our", or "us") operates the Apna Setu mobile application. This Privacy Policy explains how we collect, use, store, share and protect your information when you use our application and services.

By using Apna Setu, you agree to the collection and use of information according to this Privacy Policy.

1. Information We Collect

Account and Personal Information

• Full name
• Email address
• Phone number
• Profile information
• Google Sign-In and Firebase Authentication details
• Shop/business name and owner information
• Business category and address
• Service details, images and logos

Location Information

• Precise GPS location
• Approximate location

Location is used for finding nearby services, calculating distance, displaying maps and providing navigation.

Device and Usage Information

• Device model and manufacturer
• Operating system and version
• Device identifiers
• Advertising ID
• App usage and search activities
• App interactions
• Crash logs and diagnostics

2. Permissions Used

Location Permission

Used to show nearby providers and map features.

Camera and Media Permission

Used for uploading profile photos, shop logos and service images.

Phone Permission

Used to call service providers through your phone dialer. We do not access call logs or contacts.

Notification Permission

Used for inquiry updates, service alerts and application notifications.

3. How We Use Information

• Create and manage accounts
• Provide customer and service provider services
• Show nearby services and maps
• Process inquiries
• Send push notifications
• Improve app performance
• Prevent fraud and abuse
• Display Google AdMob advertisements and rewarded ads

4. Advertising

Apna Setu uses Google Mobile Ads (AdMob) to display ads including rewarded advertisements.

Google may collect advertising IDs, device information, approximate location, ad interactions and diagnostics.

5. Third Party Services

• Google Play Services
• Google Maps SDK
• Google Mobile Ads (AdMob)
• Google Sign-In
• Firebase Authentication
• Cloud Firestore
• Firebase Storage
• Firebase Cloud Messaging (FCM)
• Firebase Crashlytics
• Firebase Analytics

6. Data Sharing

We do not sell or rent your personal information. Data may be shared only with your consent, service providers like Google/Firebase, or when legally required.

7. Data Security

• Encrypted network communication
• Firebase Security Rules
• Secure authentication
• Restricted database access

8. Account and Data Deletion

Users can delete their account directly from the Apna Setu application settings or contact us through email.

9. Children's Privacy

Apna Setu is not intended for children under 13 years of age.

10. Your Rights

• Access your information
• Correct information
• Delete your account and data
• Manage location and notification permissions
• Manage advertising preferences

11. Changes to Privacy Policy

We may update this Privacy Policy at any time. Updates will be published on our official website.

12. Contact Us

13. Third Party Privacy Policies

Google Privacy Policy:
https://policies.google.com/privacy

Google Ads Policy:
https://policies.google.com/technologies/ads

Firebase Privacy:
https://firebase.google.com/support/privacy